- You will perform the day-to-day data centre/computer operations (such as running the batch programs, printing of reports, systems and data backup, tapes/cartridges preparation and storage, etc).
- You will be required to pro-actively monitor the data centre systems' uptime and performance (such as Server, Midrange and/or Mainframe systems, Networking equipment, Telecommunication connections, Email and Security Systems, Data Centre environment, etc) to prevent any down time or low performance.
- You will diagnose and log down hardware problems into incident ticketing system, coordinate the problem resolution with the respective vendor or second level support personnel.
- You will liaise with the vendors and other technical teams on any data centre related maintenance and installation activities.
- You will also assist to provide helpdesk and basic IT troubleshooting support.
- You will also assist in other IT related projects implementations.
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